![]() ![]() Want to keep an existing phone number - Enter the phone number you want to use to check if it's eligible to port in.Need a new phone number - Enter your ZIP code and follow the onscreen prompts to select a new phone number.Enter the Device ID of the new device and tap Next.Select the type of device you're adding and tap Next.Note: If you need a new SIM card, you can tap Get SIM card and follow the onscreen prompts. Note: If you already have the maximum number of devices on your account (10 smartphones, tablets or mobile hotspot devices), the Add device button will be gray and you won't be able to add another device. In the My Verizon app, tap the Menu icon (3 lines) in the top left corner of the screen.Sign in to My Verizon with that prepaid account, and then follow these steps to add another line to the account: This account will be the Account Owner on the Prepaid Family Account. To set up a new Prepaid Family Account, you need an existing prepaid single line account (you can sign up for a new one if needed). Only the Account Owner can add a new line to a Prepaid Family Account. Not sure about your account balance? Tap the arrow icon to check your funds and add more if needed. With a quick glance, you'll know the date and amount of your next payment.If you're running low on data, tap the arrow icon to go the Data hub where you can buy more. The data section gives you the percentage of data, number of GBs, and number of days left in your bill cycle. Easily monitor how much data you have left in your bill cycle.You can quickly see any new offers, account upgrades, and optimal payment status tips for you. Never miss out on the latest deal catered to your account.You'll get instant answers to common questions, without having to listen to hold music. ![]() The ? icon shows you FAQs about prepaid accounts, payments and add-on features.The Menu icon gives you access to all your account management options, including data, payment and account settings.It helps you easily monitor your account anytime, anywhere. A quick glance at the feed will give you the important data usage and payment information you use most. The feed appears on the home screen of the My Verizon app. You'll see the home screen of the newest version of the app. If prompted, read the Terms & Conditions and, if you agree, tap Accept terms.Note: If you tap Remember Me, you won't be prompted to enter your number and password every time you open the app on your device. Enter your My Verizon Password and tap Sign In.Enter your prepaid mobile number and tap Next.Once the new version has been downloaded to your device, open the My Verizon app.Note: If you see OPEN instead of UPDATE, there aren't any updates available for your app at this time. Search for "My Verizon" and tap My Verizon in the search results.Open the app store on your device (e.g., Google Play™ Store, Apple® App Store®).You can tap on that notification and follow the onscreen prompts to update the app. You should receive a notification from the app store on your device when your My Verizon app has an update available. Keeping your app updated helps ensure you're accessing the latest account management and security features. ![]()
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